General Manager
General Manager, Hub
Role Summary
Our client is looking for a General Manager. This role oversees the entire sort operations within a high volume and highly automated small package sort center. The GM ensures compliance with operational processes and safety procedures to meet on-time and error-free sort guidelines.
Job Responsibilities
Led a staff of 100+ internal employees, contingent employees, and managers with responsibilities to include but not limited to hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns, and staff productivity
Work with the Lead Team to plan, organize, staff, direct, and control the day-to-day operations of the assigned sort
Ensure the sort center is running per established safety, quality, and service standards while meeting cost and productivity goals are met
Oversee or ensure daily visual inspections of loads to ensure proper quality for customers and/or vendors
Plan sort strategy based on projected volume, line haul timing, headcount, and other special circumstances and factors
Monitor location and timing of line hauls, making critical decisions regarding the timing of unloading, sorting, and reloading
Coordinate with engineering teams to facilitate, plan, and execute enhancements to the building capabilities
Work in conjunction with maintenance teams to ensure that equipment is maintained and serviced regularly and properly
Create, develop, and implement best practices to drive efficiency and accuracy in sort operations
Skills & Proficiencies
10+ years of supply chain, logistics, warehouse, and sortation management
Minimum of 5 years of people management experience in a logistics/3PL environment
Strong interpersonal skills and demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups
Ability to inspire a shared vision and empower and motivate a team
Proven ability to apply sound business judgment to establish and accomplish goals
Ability to effectively lead others, including leading and developing managers while managing conflict
Professional verbal and written communication skills to communicate with various audiences and ability to effectively provide employees instruction on process and practice
Effective at meeting deadlines and reporting results and KPIs regularly
Ability to understand and operate automated sort systems
Ability/Oversee the PM of equipment
Command of efficient floor loading and palletizing procedures
Understanding of P&L and ability to manage Costs of Facility, Personnel, Supplies and Equipment
Customer service skills necessary to effectively and professionally respond to requests and issues
Ability to read, interpret, and draw conclusions from quantitative and qualitative data and written information
Software skills, including use of Microsoft Office software and web-based applications, experience with common supply chain and logistics software preferred
Advatix®, Inc. is one of the world’s leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services and we are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.